Payments
Secure Online Payments | Credit Cards & Bank Transfer
Sydney Charter Bus Australia
No card surcharges. The price on your quote or tax invoice is the price you pay, whichever card you use.
🔒 Secure Online Payments
To make a secure credit card payment, click the button below. You will need your Booking ID (required), Reference Number (if supplied) or Invoice Number (if supplied) to proceed.
Prefer to pay by phone? Call us on 1300 468 199 or 0413 182 999 during office hours.
What You Will Need to Make a Payment
Before proceeding to the online payment portal or calling our office to pay by phone, please ensure you have the following information available. These identifiers are supplied to you by email at the time of booking and upon confirmation, and are essential for correctly allocating your payment to your reservation. Payments require the Booking ID. Booking Reference and Invoice Number are supplied after a confirmation and payments can be made via the portal without the Booking Reference and Invoice No.
| 1 | Booking ID, Required. Generated automatically when you complete your online booking through our Booking Hub. This unique identifier is the primary reference for your reservation. |
| 2 | Reference Number (if known), Supplied in your booking confirmation email. Used in conjunction with your Booking ID for all payment and correspondence purposes. |
| 3 | Invoice Number (if known) — Supplied with your booking confirmation and tax invoice. Quote the invoice number when making payment by bank transfer (EFT) or direct deposit to ensure your payment is correctly matched to your booking. |
| 4 | Valid Credit Card, One of the accepted card types listed below. Please check that your card is current, has sufficient available credit and is authorised for online or telephone payments where applicable. |
We Accept All Major Credit Cards
| ✓ Accepted Credit & Charge Cards | |
|---|---|
| Visa | Personal & commercial cards accepted, online and by phone, no surcharge |
| MasterCard | Personal & commercial cards accepted, online and by phone, no surcharge |
| American Express (AMEX) | Accepted online and by phone, no surcharge |
| Diners Club | Accepted online and by phone, no surcharge |
| JCB (Japan Credit Bureau) | Accepted online and by phone, no surcharge |
| Other Payment Methods | |
|---|---|
| Bank Transfer / EFT | BSB and account details on your tax invoice. Quote Invoice Number and Booking ID as reference. |
| P-Card | NSW Government Purchasing Card, accepted for school and education bookings. No surcharge. |
| Cash, Not Accepted | Drivers do not handle cash under any circumstances |
| Cheques, Not Accepted | Not accepted in any form |
Payment is due at least 7 days prior to your service date. For bookings made within 7 days, payment is required immediately. Your booking is not confirmed until payment is received and a tax invoice has been issued.
No Card Surcharges
Sydney Charter Bus Australia does not charge a surcharge for paying by card. Whether you pay by Visa, Mastercard, eftpos, American Express, Diners Club, JCB, a P-Card or an internationally issued card, you pay the amount on your quote or tax invoice, with nothing added at checkout.
| Card Type | Surcharge | Details |
|---|---|---|
| Visa and Mastercard | None | Personal and commercial debit, credit and prepaid cards |
| eftpos | None | Australian debit cards |
| American Express and Diners Club | None | All cards, online and by phone |
| P-Card (schools) | None | NSW Government Purchasing Card for school and education bookings |
| International cards | None | Cards issued outside Australia are welcome at the quoted price |
International bank or wire transfers incur a $30 AUD bank handling fee. This is a bank charge, not a card surcharge.
Card payments without surcharges: Since 1 October 2026, Reserve Bank of Australia reforms have ended surcharges on eftpos, Mastercard and Visa cards. Sydney Charter Bus Australia has gone further and removed card surcharges on every card type, including American Express, Diners Club and internationally issued cards, so the price you are quoted for your charter bus, coach or minibus hire is the price you pay. See ACCC: Card Surcharges for more information.
Credit Card Authorisation Form
If you prefer to authorise a credit card payment by submitting a signed authorisation document, rather than paying directly online or by phone, you may download and complete our Credit Card Authorisation Form. This form authorises Sydney Charter Bus Australia to process a specified amount against your nominated card.
Please ensure all fields are completed accurately, including your Booking ID, Invoice Number and the full amount to be charged. No card surcharge applies. The completed and signed form should be returned to us by email at accounts@sydneycharterbus.com.au.
⇩ Download Credit Card Authorisation Form (PDF)
PDF document | www.sydneycharterbus.com.au/docs/credit-card-form.pdf
Card Payment Summary
| Card | Surcharge |
|---|---|
| Visa / MasterCard Personal | No surcharge |
| Visa / MasterCard Commercial | No surcharge |
| AMEX | No surcharge |
| Diners Club | No surcharge |
| P-Card (schools) | No surcharge |
| International Card | No surcharge |
Quick Reference, Payment Rules
| Payment due | At least 7 days prior to service |
| Late bookings | Payment required immediately |
| Receipt | Emailed to you upon payment |
| JCB cards | Accepted online and by phone, no surcharge |
| Cash | Not accepted, drivers handle no cash |
| Cheques | Not accepted in any form |
Payment Enquiries
For all payment queries, invoice questions or to make a payment by phone, contact our team during office hours:
📞 1300 468 199 | 📱 0413 182 999 | ✉ accounts@sydneycharterbus.com.au
Office Hours: Monday-Friday 9:30am-4:30pm | Weekends 12:00pm-2:00pm | Public Holidays: Operational, Office Closed